Training Package Quality Assurance Process

NSSC Endorsement Process Diagram - Quality Assurance

What is it?

The Training Package Quality Assurance process is ongoing throughout the development of the Training Package components. Prior to submission to the NSSC for endorsement, the Quality Assurance process provides an independent review of the Training Package components against the Standards for Training Packages.


The purpose of the Training Package Quality Assurance process is to:

Who undertakes the independent review?

The independent review is undertaken by a member of the Training Package Quality Assurance panel.
The panel is comprised of:

Role of the Training Package Quality Assurance panel

The panel is to provide quality assurance expertise for four separate but complementary aspects of Training Package development and to provide a key source of advice on continuous improvement of the Standards for Training Packages. These include:

1. Mandatory quality assurance

Prior to forwarding the submission to the Office of the NSSC, the ISC selects a Quality Assurance panel member from one or more provided by the Office of the NSSC. The panel member completes a mandatory Quality Report on the proposed Training Package components. The Standards for Training Packages form the basis of the Quality Report.

The panel member undertaking the Quality Report must be independent of development and/or validation activities associated with the Case for Endorsement, and must not have undertaken the. If the panel member is an ISC staff member, they must be from an ISC independent of the Training Package components being reviewed.

Prior to the Report being commissioned, an Equity Report and an Editorial Report are completed by panel member/s with expertise in the learning needs of disadvantaged groups and editing/proofreading/publishing, or other ISC specified person/s with this expertise. The ISC will provide copies to the panel member undertaking the Quality Report.

ISCs are responsible for managing the timing and sequence of the Quality Assurance process. ISCs may choose to synchronise the equity and editorial involvement throughout the development process to avoid conflicting report outcomes. ISCs may also choose to seek allocation of a panel member for the mandatory Quality Report prior to the end of the development process to facilitate the panel member’s understanding of the development process and context, particularly as it relates to the Training Package Quality Principles.
The Quality Report forms part of the Case for Endorsement. Finalisation of the Quality Report can be an iterative process based on discussions between the Quality Assurance panel member undertaking the report and the ISC. However the products must not be submitted to the NSSC for endorsement unless the independent Quality Report has confirmed that all requirements of the Standards for Training Packages have been met.

2. General quality assurance and capability building

Assisting and/or building ISCs’ internal capability and understanding across three areas of quality (equity, editing and holistic quality assurance) are the key to achieving consistently high quality Training Packages. ISCs may choose to draw on panel members of their choice to provide on-going advice from the outset of development through to validation. ISCs are expected to develop their own expertise and improve their processes through working with panel members. Where an ISC decides to use non-panel expertise to complete the Equity and/or Editorial Reports, this capability must be equivalent to the skills required of panel members. If an ISC has elected to use a panel member throughout the development process for capability building purposes and general support, that panel member will not be involved in the final independent Quality Report.

3. Quality Assurance for Companion Volumes

ISCs must have a publicly documented Quality Assurance process for the development, maintenance and version control of their Companion Volume/s. ISCs may choose to draw upon the membership of the independent Quality Assurance panel for the Companion Volume Quality Assurance process and if so, can choose the member they wish to use and engage them directly.

The ISC will provide the panel member undertaking the Quality Report with the Companion Volume Implementation Guide. This will provide the panel member with the context of the accompanying implementation advice.

The Office of the NSSC may initiate an external review of the Companion Volume Quality Assurance process and its outcomes at any time.

4. Continuous improvement of the Standards for Training Packages

In addition to the Quality Assurance roles above, the panel will provide a key source of advice to the NSSC via the Office of the NSSC in relation to continuous improvement of the Standards for Training Packages.

Panel Operations

On successful selection, the NSSC will endorse the membership of the panel. The panel is managed by the Office of the NSSC on behalf of the NSSC and includes:

ISCs will be responsible for payment to panel members for the mandatory Quality Report.

Duration and conditions of panel membership

Panel members are appointed for a term of three years with continuing membership subject to the following mandatory conditions:

Consistency of Advice

The panel includes members with differing experience to the development of a Training Package, editing and the needs of diverse learner groups. The Office of the NSSC develops and coordinates a program of support to facilitate policy currency, skills development and maintenance, and moderation for consistency in interpretation and implementation of the Standards for Training Packages. The program will consider ISC feedback on the advice being provided and feedback from panel members on the panel’s operation.

Training Package Quality Principles

The Training Package Quality Principles are described in the following table. They provide a clear, high level statement of the purpose of Training Packages and their role in meeting the needs of industry, individuals and the economy. In order to be endorsed a Training Package must meet the Standards for Training Packages, including the Training Package Quality Principles which are incorporated in this process document. The Quality Principles play a pivotal role in the Training Package Quality Assurance process, providing the basis against which ISCs and the independent Quality Report assess the products prior to submission to the NSSC.




to the needs of contemporary industry and its workforce

  • Reflect contemporary work organisation and job profiles incorporating a futures orientation
  • Open and inclusive consultation and validation commensurate with scope and impact is conducted
  • Be driven by industry’s needs
  • Changes demonstrate a clear link back to the drivers for skills identified in the Environmental Scan and the key elements of the Continuous Improvement Plan or demonstrate other evidence of industry needs
  • Respond to government broad policy initiatives
  • Evidence of clear linkage between broad policy initiatives and proposed changes in the Training Package

of an individual’s competence across industries and occupations

  • Recognise convergence and connectivity of skills
  • Incorporation of cross industry units
  • Support movement of skills within and across organisations and sectors
  • Packaging rules, qualifications framework, and pathways support movement within and across sectors
  • Identification of Skill Sets that respond to client needs
  • Promote national and international portability
  • Other national and international standards for skills are considered
  • Reflect licensing and regulatory requirements
  • Solutions to incorporate licensing and regulatory requirements are brokered and there is clear evidence of support from licensing and industry regulatory bodies

to meet individual enterprise and learner needs

  • Meet the diversity of individual and enterprise needs
  • Provide flexible qualifications that enable application in different contexts
  • Support equitable access and progression of learners
  • Provide multiple entry and exit points
  • Pre requisite units of competency are minimised
  • Support learner transition between education sectors
  • Provide pathways from entry and preparatory level as appropriate to facilitate movement between schools and VET, from entry level into work, and between VET and higher education qualifications

through ease of understanding, clever design and consistency with policy and publication requirements

  • Support implementation across a range of settings
  • Advice is provided on implementation via a Companion Volume Implementation Guide ready for publication at the same time as the Training Package
  • Support sound assessment practice


  • Units of competency and their associated assessment requirements are clearly written and have consistent breadth and depth
  • Support implementation


  • Compliance with the TGA/National Register requirements for publication
  • Implementation advice is provided in a Companion Volume Implementation Guide that is ready for publication at the same time as the Training Package

Please refer to the following documents:

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